1. Processing Time

• Orders are processed within 2-3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time & Delivery

• Domestic deliveries usually take 5-7 business days.

• International deliveries may take 10-15 business days, depending on customs and location.

• Delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.

3. Shipping Charges

• Shipping charges are calculated at checkout based on location and order weight.

• Free shipping may be available for orders exceeding a certain amount.

4. Tracking Information

• Once your order is shipped, a tracking number will be provided via email.

• Customers can track their orders using the provided tracking link.

5. Shipping Partners

• We partner with trusted courier services to ensure timely and secure delivery.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact our support team.

• In case of lost shipments, we will investigate with the courier service and provide a resolution.

7. International Shipping

• Customers are responsible for any customs duties, taxes, or import fees.

• Delivery times may be affected by customs processing in the destination country.

8. Address Accuracy

• Customers must ensure that the shipping address provided is correct.

• We are not responsible for orders delivered to incorrect addresses due to customer errors.