1. Eligibility for Refunds

• Refunds are available for unused and unopened products returned within 7 days of delivery.

• Products must be in their original packaging and in resellable condition.

• Damaged, used, or opened products are not eligible for refunds unless they arrived defective.

2. Refund Process

• To initiate a refund, contact our support team at [Insert Contact Information] with your order details.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days and credited to the original payment method.

3. Non-Refundable Items

• Perishable goods such as certain seed varieties are non-refundable.

• Clearance or sale items are final and cannot be refunded.

• Customized or special-order items are not eligible for refunds.

4. Late or Missing Refunds

• If you haven’t received a refund within 10 business days after approval, check with your bank or payment provider.

• If the issue persists, contact our support team for further assistance.

5. Return Shipping Costs

• Customers are responsible for return shipping costs unless the product was received damaged or incorrect.

• We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items.

6. Defective or Wrong Items

• If you receive a defective or incorrect item, please contact us within 3 days of delivery.

• We will arrange for a replacement or issue a full refund, including shipping charges.